As one of the most experienced Vacation Rental Management Companies on Hilton Head, we have been proudly serving property owners on the Island for more than 25 years. With a seasoned Executive Management Team and 225+ properties under our care, the Sunset Rentals Team places our owners first with the goal of earning your trust as the manager of our most important asset – your property.
Our recent investments in technology, best-in-class digital marketing, and data analytics, enable us to maximize rental revenue while ensuring that your property receives the maintenance and upkeep you deserve. Whether you are a current homeowner, first time buyer, or investor, we welcome the opportunity to provide our insights to the rental market and explore partnership opportunities with you.
home Care services
- Single point of contact - assigned local Operations Manager
- 24/7 on call and after hours assistance
- Pre-screened vetted vendor and contractor list
- Keyless entry to assure secure, limited-time access
- Working with homeowner associations on scheduled projects
- Property is inspected and prepped for guest or owner arrival after each cleaning
- Items of concern are noted and addressed promptly
- Coordination of annual deep cleans, inspections and inventories
- Supplies provided for each guest and owner stay (essential items)
- Walk-throughs and home checks when property is not occupied
Hilton Head property Management Highlights
Owner Services
- Owner portal shows reservations in real-time
- Owners can manage personal reservations within the portal
- Detailed monthly statements reflecting all revenue collected and expenses for the property
- Monthly statements are published on the 10th of each month and remain in the portal
- Collection and distribution of Hilton Head Island Accommodations Tax
Guest Services
- VayK beach gear credit
- Driving directions and keyless entry instructions for their property
- 24/7 assistance
- Opportunity to submit a review about Sunset Rentals and the property they rented
- Future targeted communication
reservation services
- Full-time local reservations team
- Detailed knowledge of your home’s unique characteristics
- Available 7 days per week
- Friendly, well-trained sales agents
- Utilization of cutting-edge reservation software
Marketing services
- An experienced team monitors property performance to meet homeowner and company goals
- Fluid rate structure adjusted for market conditions (dynamic pricing)
- Specials to increase off-season bookings and property performance
- Real-time booking
- Responsive site adjusts for the user’s device
- Listing on the Sunset Rentals website and opportunity to market listings on third party vacation rental sites
- Easy to navigate listings with image galleries and 3D virtual tours on all new properties
- Extensive exposure through organic listings on search engines
- Paid search results on proven search terms
- Digital advertising targeting potential Sunset Rentals visitors
- Sharing of quality content on social media
- Email marketing campaigns targeting 50,000+ recipients comprised of past guests and those that have made inquiries
- Carefully crafted emails sent at the most opportune times; designed to drive traffic, increase interest and raise brand awareness